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FAQs: Driver License Services

Can I get a replacement ID or Driver’s License in your office?

Yes. We issue a temporary paper copy until you receive a permanent card in the mail.

What documents do I need to obtain an ID For the first time?

For a regular ID, you need:

  1. Birth Certificate or Current Passport
  2. SSN Card

For a Travel ID, you need:

  1. Birth Certificate or Current Passport
  2. SSN Card
  3. Two forms of proof of address. These will need to show your name and current address

What are the application requirements for Driver's Licenses and IDs?

  • You must be 16 years or older.
  • You must complete a Driver License/Identification Card application (AZdot.Gov).
  • You must provide proof of identification.
  • You must pass the vision, and/or written and driving tests. Practice tests are provided below.
  • You must provide proof of residency and presence.

Do I need an appointment for a road test?

Yes. Given the current climate, we ask that you contact the location nearest you. All road tests will be processed only until 4:30pm.

What types of road tests do you offer?

What are the requirements for reinstating a license?

Each case is different and it depends on the violation. See your closest 1 Stop Title Loans store location for details.

Are you open on the weekend for services?

The 1 Stop Title Loan locations that offer driver license services are open every Saturday from 9am-6pm. We are closed on Sunday.

What if I have more questions?

Don’t hesitate to reach out online (info@1stoptitleloans.com) or by phone (623-208-7099) to have any additional questions answered.

FAQs: Registration Services

I just purchased a vehicle, how do I obtain a title in my name?

You will need the title and your driver license or ID, along with a passed emissions test if applicable. There could be additional paperwork that is needed. It is best to call or swing by to see how we can help.

What do I need in order to renew my vehicle’s registration?

As the registered owner, you will just need your driver license or ID. If the vehicle is not registered in your name, you will need to bring in the renewal notice or have the same last name and address as the current registered owner.

My Arizona license plate was either lost or stolen. Can I get a new one?

Yes. You can get a new temporary license plate at one of our locations. Metal plate will be mailed out to your address on file!

Will I receive my Registration & Tag onsite when I renew my vehicle registration?

No, you will receive a temporary registration to carry in your vehicle and originals will be mailed out via regular mail!

I am temporarily out of state and require a vehicle emissions test. What do I do?

Visit the Arizona Department of Environmental Quality (azdeq.gov/welcome-adeq) website or call 602.771.3950 (Phoenix) or 520.628.5651 (Tucson).

If I move from Arizona and am no longer a resident, can I get a refund for the remaining months on my registration?

If you move from Arizona and register your vehicle somewhere else, you are not eligible for a refund.

How do I get a replacement license plate?

This may be completed at one of our Motor Vehicle Offices. One form of identification is required, and you must have the license plate and/or (VIN) vehicle identification number. A fee will apply (plus postage and handling if applicable) and the replacement will be sent by mail.

How can I get a replacement (duplicate) registration/tab?

You may apply for a duplicate vehicle registration at one of our Motor Vehicle Offices. One form of identification is required and you must have the license plate and/or (VIN) vehicle identification number. A fee will apply (plus postage and handling if applicable) and the replacement will be sent by mail. If your registration has been lost or stolen and you have reason to believe someone else is using it, the incident should be reported to your local police department.

My vehicle has not been used, and the registration has expired. How do I re-register?

If last registered within five years, provide the license plate and/or vehicle identification number at one of our Motor Vehicle Offices. In most cases, a Registration Penalty Fee Waiver Request (apps.azdot.gov/files/mvd/mvd-forms-lib/48-9402.pdf) can be completed to waive the penalties if the vehicle has not been operated on any public roadway in Arizona. If your vehicle has not been registered within the last five years, additional procedures may be required. Contact us to discuss any additional requirements.

How do I obtain a trip permit?

If you bought the vehicle from a licensed dealer, the dealer will give you a Temporary Registration Plate that allows you to operate the vehicle for any purpose. If you purchased the vehicle from a private sale, you may obtain a Restricted Use 3-Day Permit which is valid only for the purposes of vehicle inspection, emission testing, repairs needed to comply with inspection or emission rules, or to otherwise complete the registration process. To operate the vehicle for any other purpose, you must first complete the registration process. No more than three Restricted Use 3-Day Permits can be issued to any vehicle in a 12 month period.

Why did I receive a registration cancellation notice?

This could be the result of money due to MVD, no insurance on file, or other issues. It is important that you verify that the vehicle identification number (VIN) on your vehicle matches the VIN identified on your registration and insurance documents. If the VIN on your insurance document does not match, ask your insurance company to resubmit the information using the correct VIN. Please visit one of our Motor Vehicle Offices for more information specific to your record.

What is a 30-Day General Use permit?

A 30-Day General Use Registration is issued when you do not qualify for a permanent registration or other types of temporary permits. Only one 30-Day permit is allowed per vehicle within any 12-month period.

I am not an Arizona resident, but I bought a car from an Arizona dealer. Is there a permit I can purchase to drive this unregistered vehicle to my home state?

You can purchase a 90-Day Nonresident Registration at one of our Motor Vehicle Offices. You will be required to show your out-of-state identification and the dealer invoice or assigned title.

How do I register my boat?

Watercraft registration is the responsibility of the Arizona Game and Fish Department (www.azgfd.com/Boating/). Please check their website for forms and information on watercraft registration; boating rules and regulations, boating education and more.

FAQs: Title Services

I just purchased a vehicle, how do I obtain a title in my name?

You will need the title and your driver license or ID, along with a passed emissions test if applicable. There could be additional paperwork that is needed. It is best to call or swing by to see how we can help. Arizona law does require that you apply for a title within 15 days of purchasing the vehicle.

How do I transfer a vehicle title?

In order to successfully transfer the title of a vehicle, you must complete a title and registration application, have a signed and notarized vehicle title, provide a lien release (when applicable), pay for all fees and provide any other documents that might be required for your specific situation (i.e. original power of attorney, etc.)

I am from out-of-state and would like to register my vehicle in Arizona. What do I need?

Along with your completed and signed Title and Registration application, you will also need an emissions compliance form, a level I vehicle inspection (if you are missing your out-of-state title and/or registration), your out-of-state title and license plates, a lien clearance where applicable, and the proper payment of all fees.

How do I apply for a duplicate title?

If your Arizona car title is lost, mutilated or becomes illegible, you may apply for a duplicate title – as long as you are the owner. Everything on the title must remain the same, including owner name, legal status, lienholder and vehicle information. The only thing you are allowed to change is the address. You can begin the process by completing a Title and Registration Application. You must also surrender the title if it is mutilated or illegible. You can bring everything to a 1 Stop Title Loan location to complete the process.

How do I apply for a Bonded Title?

You will need to get a vehicle inspection done at 1 Stop Title Loans. You will then be guided as your next steps to complete as each case is different.

How do I add/delete a name on my title?

This is the same procedure as a title transfer, if the vehicle is currently registered. If there is a lien on the vehicle that has not been paid off, written permission from the lienholder/lender will be required to add or delete a name.

How do I add/delete a lien on my title?

Complete a title application (including the lien information), submit with the most current title and provide the original lien release from the lienholder/lender (if applicable) with the following:

  • A complete description of the vehicle (year, make, and vehicle identification number).
  • The date the lien was paid in full.
  • Notation or stamp that indicates the lien is paid.
  • The full signature of the lienholder or the lienholder agent.

What are the ownership rights options (legal status) for a title?

When ownership of the vehicle is in more than one name, the “Or, And, And/Or” box on the title application determines which signatures will be required to sell the vehicle or for other actions.

“OR” Legal Status

This ownership is a joint tenancy, with an expressed intent that either of the owners has full authority to transfer ownership of the vehicle, license plates and/or fees, or to record loan information. The owners’ names will appear on the title as in this example: JOHN DOE OR JOE ROSS.

To transfer ownership of the vehicle, license plates and/or fees, or to record loan information, the signature of either party will be accepted. Both signatures are not required. If this legal status is chosen, all owners involved must sign in the Legal Status section.

“AND” Legal Status

This ownership is a tenancy in common. The owners’ names will appear on the title as in this example: JOHN DOE AND JOE ROSS.

To transfer ownership of the vehicle, license plates and/or fees, or to record loan information, the signatures of both parties will be required. In the event of the death of either party, the interest of the deceased party must be handled by probate action, or by completing a Non-probate Affidavit.

“AND/OR” Legal Status

This ownership is a joint tenancy with right of survivorship. The owners’ names will appear on the title as in this example: JOHN DOE AND/OR JOE ROSS.

To transfer ownership of the vehicle, license plates and/or fees, or to record loan information, the signatures of both parties will be required, if both are living. Upon proof of death, the survivor may sign alone.